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Electronically automated account opening with “Scan and Sign” at the BAWAG P.S.K. Bank

For several years now, it has been possible to electronically sign documents at the BAWAG P.S.K. bank. Today, with Scan and Sign – features of the POSportal Server Software – this solution has now been taken to a unparalleled, new level in the international banking environment.

Tablet PCs are used throughout the branches, which enable both electronic signing and scanning of documents. The mobile devices are used for the consulting process for account products, but also at the cash desk for transaction documents.

Automated solution that can bear comparison, even internationally

When opening an account, a fully automated electronic end-to-end process can be achieved:

  1. Opening the application form
  2. Scanning of the identity document
  3. Automatic reading of the ID document and filling in of the application form
  4. Creating the contract
  5. Biometric and Qualified Electronic Signature (QES) of the contract
  6. Archiving of the contract, annexes/additional documents and signature

Especially the automatic reading of the ID documents met with great approval among the bank employees, as their workflows were greatly simplified and made considerably more user-friendly by Scan and Sign.

All of BAWAG P.S.K.’s branches are now gradually being equipped with the new technologies.


The Bank für Arbeit und Wirtschaft und Österreichische Postsparkasse Aktiengesellschaft (BAWAG P.S.K) is the fourth largest bank in Austria. It was established on October 1, 2005 by the merger of the individual banks P.S.K. and BAWAG.

From 2016 onwards, the Bank served more than 2.5 million customers throughout Austria. It serves Austrian private, small and corporate customers throughout the country and offers savings, payment, credit, leasing, investment, building society and insurance products and services. Two thirds of customer loans originate in Austria. The international activities focus on retail, corporate, commercial real estate and portfolio loans in western industrial countries. (Source: Wikipedia)