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Automatic digital Onboarding for cash loans at the Denzel Bank

Vienna / Austria

As of now, the Denzel Bank will award all cash loans electronically and process them online.

The POSportal platform is taking on the process steps of

  • Persistence of the data
  • Identification and
  • Contract negotiation and digital signature

The focus is on a good customer experience, an electronic End2End process, and integrating the Denzel Bank’s back-end systems (product calculator, etc.).

To guarantee a good user experience, the front end was developed by the leading Austrian digital agency, Kraftwerk, and a Camunda business process engine was integrated to modulate the processes.